Privacy Policy

Last Updated: 11/26/2025

1. Introduction

NiHowdy Tech, Inc. d/b/a LienScripts ("LienScripts," "we," "us," or "our") provides pharmacy benefit management, prescription fulfillment on liens, and communication services for patients, attorneys, clinics, and pharmacies. This Privacy Policy explains what personal information we collect, how we use it, how we share it, your privacy rights, and the choices available to you.

This Policy applies to information collected through:

  • Our website (lienscripts.com)
  • SMS/text messaging programs
  • Phone calls
  • Email
  • Intake forms
  • DocuSeal contract workflows
  • Pharmacy fulfillment partners

If you are a California resident, additional rights and disclosures required under CCPA/CPRA are included below.

2. Categories of Personal Information We Collect

We may collect the following categories of personal information:

A. Personal Identifiers

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Date of birth

C. Prescription Information

  • Medications prescribed
  • Prescribing provider details
  • Delivery address and preferences
  • Pharmacy fulfillment data
  • Language preferences

D. Internet / Device Information

  • IP address
  • Browser type
  • Device identifiers
  • Pages viewed
  • Website interactions

E. SMS Program Information

  • Opt-in/opt-out status
  • Message logs
  • Delivery confirmations
  • Time stamps
  • Support keywords (HELP/STOP/START)

F. Sensitive Personal Information (SPI) (as defined under CPRA)

  • Health information related to prescriptions
  • Medical condition information
  • Pharmacy records

We do NOT use or disclose Sensitive Personal Information for any purpose other than providing services you request. We do NOT use SPI for marketing or cross-context behavioral advertising.

3. Sources of Personal Information

We collect personal information from:

  • Directly from you (online forms, SMS, phone)
  • Your attorney or law firm
  • Your healthcare provider or clinic
  • Pharmacies and fulfillment systems
  • SMS carriers and delivery platforms
  • Your device (cookies, browser data)

4. Business Purposes for Collecting Information

We use personal information to:

  • Provide prescription fulfillment services on a lien
  • Communicate with you, your attorney, and your provider
  • Send SMS service messages, including:
    • prescription updates
    • delivery alerts
    • attorney verification
    • signature requests
    • account notifications
  • Verify identity and prevent fraud
  • Maintain accurate records for lien enforcement
  • Comply with legal and regulatory obligations
  • Improve website and service performance

5. How We Share Personal Information

We may share information only as needed to provide services:

A. Service Providers

  • Pharmacies
  • Delivery carriers (UPS, USPS, FedEx)
  • DocuSeal (signature workflows)
  • SMS communication platforms
  • IT and security vendors

C. No Selling / No Sharing for Advertising

LienScripts does NOT sell personal information.
LienScripts does NOT share personal information for cross-context behavioral advertising.

7. Retention of Personal Information (CPRA Required)

We retain personal information only as long as necessary for:

  • Fulfilling prescriptions
  • Maintaining lien records
  • Legal, regulatory, and insurance obligations
  • Medical recordkeeping requirements

When retention is no longer required, data is securely deleted.

8. Your California Privacy Rights (CCPA/CPRA)

If you reside in California, you have the following rights:

Right to Know

You may request:

  • What personal information we collected
  • The categories of sources
  • Business purposes for collection
  • Categories of third parties information was disclosed to
  • Specific pieces of personal information collected

Right to Delete

You may request deletion of personal information, subject to legal exceptions (e.g., prescription records, lien documentation, compliance requirements).

Right to Correct

You may request corrections of inaccurate information.

Right to Opt-Out of Sale or Sharing

LienScripts does not sell personal information and does not share personal information for targeted advertising.

Right to Limit Use of Sensitive Personal Information

We only use SPI to provide services requested directly by you.
We do not use SPI for advertising, marketing, or profiling.

Right to Non-Discrimination

We will never deny services, charge different prices, or retaliate against you for exercising your privacy rights.

9. Methods for Submitting Privacy Requests (CCPA Required)

You may submit privacy requests through:

Email: support@lienscripts.com

Phone (Toll-Free): 415-287-2367

We may require identity verification to process your request.

10. Data Security

We implement administrative, technical, and physical safeguards aligned with HIPAA principles. While no system is perfectly secure, we follow industry-standard protections for medical and personal data.

11. Children's Privacy

  • Our services are not directed to children under 13.
  • We do not knowingly collect information from children under 13.

12. Updates to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date reflects the most recent changes.

13. Contact Us

For privacy questions or requests:

LienScripts, Inc.

Email: support@lienscripts.com

Website: https://www.lienscripts.com

Phone: 415-287-2367

Address: 440 N Barranca Ave, 5389, Covina CA, 91723